Terms of Service

TL;DR Plain-English Overview

Before the legal detail, here is a plain summary of what you are agreeing to:

The full terms below govern in all cases. If anything is unclear, please contact us.

01 Acceptance of Terms

By installing, accessing, or using Scrapit (the "Service"), you ("Merchant", "you", "your") agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and any additional guidelines or policies we may publish from time to time, all of which are incorporated herein by reference.

If you are accepting these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In that case, "you" refers to that entity.

Your continued use of the Service after any modification to these Terms constitutes your acceptance of the revised Terms. We will notify you of material changes as described in Section 18.

02 Definitions

The following definitions apply throughout these Terms:

• "Scrapit", "we", "us", "our" — the Scrapit application and service, operated by Inspired Marketing.
• "Service" — the Scrapit Shopify application, website (scrapit.app), and all related features, tools, and APIs.
• "Merchant" / "you" — any individual or entity that installs or uses Scrapit.
• "Shopify" — Shopify Inc., the e-commerce platform on which Scrapit operates.
• "Source Store" — any Shopify-powered storefront from which you use Scrapit to scrape product data.
• "Destination Store" — your Shopify store into which scraped products are imported.
• "Content" — all product data, images, descriptions, and metadata processed through the Service.
• "Plan" — the subscription tier (Free or Pro) under which you access the Service.
• "Import" — the act of creating or updating a product in your Destination Store using data obtained via Scrapit.

03 Eligibility

To use Scrapit, you must:

• Be at least 18 years of age (or the legal age of majority in your jurisdiction)
• Have a valid and active Shopify store account in good standing
• Have agreed to Shopify's Terms of Service
• Have the legal authority to enter into this agreement on your own behalf or on behalf of the entity you represent
• Not be located in a jurisdiction where the use of the Service is prohibited by applicable law
• Not have been previously suspended or removed from the Service by us

We reserve the right to refuse service to anyone for any reason at any time, consistent with applicable law.

04 The Service

4.1 Description

Scrapit is a Shopify application that enables merchants to scrape product data from Shopify-powered storefronts and import that data — including titles, descriptions, images, variants, pricing, and inventory — into their own Shopify store. The Service includes optional AI-powered scraping, bulk import functionality, and a sync engine that keeps imported products up to date with their source.

4.2 Availability

We aim to provide the Service 24/7 but do not guarantee uninterrupted availability. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will endeavour to provide advance notice of planned downtime where reasonably practicable.

4.3 Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service. Where we discontinue the Service entirely, we will provide at least 30 days' notice.

4.4 Beta Features

We may from time to time offer features in beta or preview form. Such features are provided "as is" without warranty of any kind and may be changed, suspended, or removed at any time without notice.

4.5 Dependency on Shopify

Scrapit operates within the Shopify platform ecosystem. Our ability to provide the Service is dependent on Shopify's APIs, platform policies, and continued availability. Changes made by Shopify to its platform, APIs, or partner programme may affect the functionality of Scrapit, and we shall not be liable for any such effects.

05 Accounts & Access

5.1 Account Creation

Your Scrapit account is created automatically when you install the app through the Shopify App Store. Your Shopify store credentials serve as your authentication mechanism — you do not create a separate Scrapit username or password.

5.2 Account Security

You are responsible for maintaining the security of your Shopify account and for all activities that occur under your account. You must notify us immediately at support@scrapit.app if you become aware of any unauthorised use of your account.

5.3 Account Accuracy

You agree to provide accurate, current, and complete information when using the Service. We may suspend or terminate your account if we have reasonable grounds to believe that the information you have provided is inaccurate, outdated, or incomplete.

5.4 One Account Per Store

Each Shopify store may only have one Scrapit account. You may not create multiple accounts to circumvent plan limits or access restrictions.

06 Plans & Billing

6.1 Available Plans

Scrapit is offered under two subscription tiers:

• Free Plan: Permanently free. Includes 15 product scrapes per month, bulk import, and individual product sync. No credit card required.
• Pro Plan: $29.00 USD per month (billed monthly) or $300.00 USD per year (billed annually). Includes up to 500 product imports per month, AI-powered scraping, bulk import of up to 50 products at once, full product sync, advanced linking, full variant mapping, and priority email support. A 7-day free trial is available for new Pro subscribers.

6.2 Billing Through Shopify

All billing for paid plans is processed securely by Shopify through your existing Shopify billing relationship. We do not directly collect or store your payment card details. Charges appear on your Shopify invoice. By upgrading to the Pro plan, you authorise Shopify to charge your payment method on a recurring basis in accordance with the selected billing cycle.

6.3 Free Trial

New Pro subscribers receive a 7-day free trial. You will not be charged during the trial period. If you cancel before the trial ends, you will not be charged. If you do not cancel, your Pro subscription will begin at the end of the trial period and you will be billed accordingly.

6.4 Price Changes

We reserve the right to change our pricing at any time. We will provide at least 30 days' written notice via email and/or in-app notification before any price increase takes effect. Price changes will not affect your current billing period. Your continued use of the Service after a price change takes effect constitutes your acceptance of the new pricing.

6.5 Cancellation

You may cancel your Pro subscription at any time through your Shopify billing settings. Upon cancellation, your Pro access will continue until the end of the current paid billing period, after which your account will automatically revert to the Free plan. We do not offer pro-rata refunds for unused portions of a billing period.

6.6 Refund Policy

All charges are non-refundable except where required by applicable law. If you believe you have been charged in error, contact us at support@scrapit.app within 14 days of the charge and we will investigate. Billing disputes are ultimately governed by Shopify's billing policies.

6.7 Taxes

Stated prices are exclusive of applicable taxes. Shopify may apply GST, VAT, or other taxes as required by law in your jurisdiction. You are responsible for any taxes applicable to your use of the Service.

07 Fair Use Policy

The Free plan allows up to 15 product scrapes per month, resetting on the 1st of each calendar month.

Usage limits exist to ensure fair access for all merchants and to maintain service quality. The following activities count toward your monthly usage limit:

• Each product imported from a source store
• Each product updated via the sync engine
• Each AI Scrap It generation request
• Each bulk import item processed

We reserve the right to throttle, suspend, or terminate accounts that we determine in our sole discretion are abusing the Service, generating excessive load, or attempting to circumvent usage limits through technical means (including but not limited to using multiple accounts, automated scripts, or API manipulation).

08 Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. In particular, you represent and warrant that:

• You will only use Scrapit to import products that you have the legal right to sell in your store
• You are solely responsible for ensuring your use of scraped product data complies with applicable intellectual property law, including copyright, trademarks, and database rights
• You will not use the Service to infringe the intellectual property rights of any third party
• You will comply with the terms of service and robots.txt directives of any Shopify-powered store you scrape from
• You will not use Scrapit in a way that could damage, disable, overburden, or impair any server, network, or the Service itself
• You will comply with all applicable local, national, and international laws and regulations
• You will comply with Shopify's Acceptable Use Policy and Partner Program Agreement at all times

09 Prohibited Conduct

The following uses of the Service are strictly prohibited. You agree not to:

1. Use the Service to scrape, harvest, or collect personal data about individuals without lawful basis
2. Use the Service to import counterfeit, illegal, hazardous, or regulated products
3. Reverse-engineer, decompile, disassemble, or attempt to extract the source code of Scrapit
4. Re-sell, sublicense, lease, or otherwise transfer your rights under these Terms to any third party
5. Use Scrapit's infrastructure or output to build a competing product or service
6. Create multiple Free accounts to circumvent the 15-scrape monthly limit
7. Use automated scripts, bots, or tools to interact with the Service in ways not supported by the official interface
8. Attempt to gain unauthorised access to any portion of the Service, its servers, or its databases
9. Introduce malware, viruses, Trojan horses, or other harmful code into the Service
10. Use the Service in any manner that violates Shopify's Platform Terms, Acceptable Use Policy, or API Terms
11. Misrepresent your identity or affiliation when using the Service or contacting support
12. Use the Service to harass, defame, or harm any person or entity
13. Use the Service in connection with any fraudulent scheme or illegal activity

Violation of these prohibitions may result in immediate termination of your account without notice or refund, and may expose you to civil and/or criminal liability.

10 Intellectual Property

10.1 Scrapit's Intellectual Property

The Service and all content, features, functionality, code, design, trademarks, and other materials associated with Scrapit are owned by us or our licensors and are protected by applicable intellectual property laws. These Terms do not grant you any right, title, or interest in or to the Service beyond the limited licence to use it as described herein.

10.2 Licence to Use the Service

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service solely for your internal business purposes in connection with your Shopify store.

10.3 Your Content

You retain ownership of any product data, images, and content that you import into your Shopify store using Scrapit. By using the Service, you grant us a limited, non-exclusive licence to process such content solely to the extent necessary to provide the Service to you.

10.4 Third-Party Content

Product data scraped from third-party stores may be protected by copyright, database rights, or other intellectual property rights belonging to those third parties. You are solely responsible for ensuring your use of such content is lawful. Scrapit does not indemnify you for any intellectual property claims arising from your use of scraped content.

10.5 Feedback

If you provide us with feedback, suggestions, or ideas about the Service ("Feedback"), you grant us an irrevocable, perpetual, worldwide, royalty-free licence to use, incorporate, and commercialise such Feedback without any obligation to you. We are not required to keep Feedback confidential.

11 Third-Party Services & Links

The Service integrates with, or makes use of, the following third-party services:

• Shopify — platform provider; your use of Shopify is governed by Shopify's own Terms of Service
• Google Gemini API — optional AI scraping feature; your use requires a valid Google API key and is subject to Google's Terms of Service
• Vercel — hosting infrastructure for the Service

We are not responsible for the availability, accuracy, content, or practices of any third-party services. References to third-party services do not constitute our endorsement of those services.

The Service may contain links to third-party websites. These links are provided for informational purposes only. We have no control over, and assume no responsibility for, the content or practices of any third-party websites.

12 Disclaimers & Warranties

To the fullest extent permitted by applicable law, we expressly disclaim all warranties, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
• Warranties that the Service will be uninterrupted, error-free, or free from harmful components
• Warranties regarding the accuracy, completeness, or reliability of any scraped product data
• Warranties that the Service will meet your specific business requirements
• Warranties that defects or errors in the Service will be corrected

Scraped product data (including titles, descriptions, prices, images, and inventory) is retrieved from third-party sources and may be inaccurate, outdated, incomplete, or subject to change. You are responsible for reviewing all imported data before publishing products to your store.

We do not warrant that use of the Service or any scraped content complies with the laws of any jurisdiction. You use the Service at your own risk.

13 Limitation of Liability

To the fullest extent permitted by applicable law:

1. Exclusion of consequential damages: In no event will Scrapit, its owners, employees, agents, or licensors be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages — including but not limited to loss of profits, revenue, data, goodwill, or business — arising out of or in connection with these Terms or your use of the Service, even if we have been advised of the possibility of such damages.
2. Cap on liability: Our total aggregate liability to you for all claims arising out of or relating to these Terms or the Service shall not exceed the greater of (a) the total fees paid by you to Scrapit in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) USD $50.
3. Essential basis: The limitations in this section apply regardless of the legal theory on which the claim is based (contract, tort, strict liability, or otherwise) and will survive and apply even if any limited remedy is found to have failed its essential purpose.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability will be limited to the fullest extent permitted by law.

14 Indemnification

You agree to defend, indemnify, and hold harmless Scrapit and its owners, officers, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:

• Your use of or inability to use the Service
• Your violation of these Terms
• Your violation of any third-party right, including intellectual property rights or privacy rights
• Any products you import into or sell from your Shopify store using Scrapit
• Your violation of any applicable law or regulation
• Any false or misleading information you provide to us

We reserve the right to assume exclusive control of the defence of any matter subject to indemnification by you, at your expense. You agree to cooperate with our defence of such claims. You may not settle any claim without our prior written consent.

15 Termination

15.1 Termination by You

You may terminate your use of the Service at any time by uninstalling the Scrapit app from your Shopify store. Uninstalling will trigger deletion of your app data as described in our Privacy Policy. You remain responsible for any charges incurred prior to termination.

15.2 Termination by Us

We may suspend or terminate your access to the Service immediately and without notice if:

• You materially breach these Terms and fail to remedy the breach within 7 days of written notice
• You breach Sections 8 (Acceptable Use) or 9 (Prohibited Conduct) — these breaches may result in immediate termination without notice
• We are required to do so by law or by Shopify's platform requirements
• We discontinue the Service (with 30 days' notice)
• Your Shopify store account is suspended, terminated, or otherwise becomes inactive

15.3 Effect of Termination

Upon termination: (a) your licence to use the Service ceases immediately; (b) we will process deletion of your data as described in our Privacy Policy; (c) provisions of these Terms that by their nature should survive termination will survive, including but not limited to Sections 10 (IP), 12 (Disclaimers), 13 (Limitation of Liability), 14 (Indemnification), and 16 (Governing Law). Termination does not entitle you to any refund.

16 Governing Law & Dispute Resolution

16.1 Governing Law

These Terms and any dispute arising out of or in connection with them shall be governed by and construed in accordance with applicable law. We aim to resolve disputes amicably — please contact us first at support@scrapit.app before initiating any formal proceedings.

16.2 Informal Resolution

Before filing any formal legal claim, you agree to contact us and attempt to resolve the dispute informally. Most concerns can be resolved quickly and to your satisfaction by contacting our support team. We will have 30 days to try to resolve the dispute informally.

16.3 Formal Proceedings

If a dispute cannot be resolved informally within 30 days, both parties may pursue their legal rights through the courts or other competent dispute resolution bodies in the applicable jurisdiction.

16.4 Class Action Waiver

To the fullest extent permitted by applicable law, you and Scrapit each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

17 Changes to These Terms

We may revise these Terms at any time. When we make material changes, we will:

• Update the "Last updated" date at the top of this page
• Display a notice within the Scrapit app for active users
• For significant changes (including pricing changes), send at least 30 days' advance notice via email or in-app notification

For non-material changes (such as clarifications, corrections, or changes required by law), we may update the Terms without advance notice.

Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of those Terms. If you do not agree to the revised Terms, you must stop using the Service before the effective date.

Previous versions of these Terms are available on request by emailing support@scrapit.app.

18 Miscellaneous

Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Scrapit with respect to the Service and supersede all prior or contemporaneous understandings, agreements, or representations.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorised representative of Scrapit to be effective.

Assignment

You may not assign or transfer these Terms, or any rights or obligations hereunder, without our prior written consent. We may assign these Terms freely, including in connection with a merger, acquisition, or sale of all or substantially all of our assets. These Terms will be binding upon and inure to the benefit of permitted successors and assigns.

Force Majeure

We will not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, war, terrorism, natural disasters, internet outages, third-party service failures (including Shopify platform outages), or government action.

No Partnership

Nothing in these Terms creates or implies any partnership, joint venture, agency, franchise, or employment relationship between you and Scrapit.

19 Contact Us

If you have any questions about these Terms of Service, please contact us:

These Terms of Service were last reviewed and approved on 29 April 2025. This document does not constitute legal advice. If you require legal advice, please consult a qualified attorney.